• The Picard Maneuver@lemmy.worldOP
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      5 months ago

      Oh yeah, Steve called the manufacturer about that, and they’re supposed to be sending someone out this month. Maybe next. Our deepest apologies for the inconvenience.

      No, the system won’t allow us to discount or refund.

      • Excrubulent@slrpnk.net
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        5 months ago

        That’s my favourite line, “I’m sorry we can’t do that because of how our system works.”

        “But you’re ripping me off and that’s illegal.”

        “I’m sorry, the system won’t allow me to refund you.”

        “So you’re admitting that your company built a system that rips people off and breaks the law as a matter of policy? You realise that’s worse, right?”

        • archon@sh.itjust.works
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          5 months ago

          It’s just finger pointing to avoid liability.

          “Oh no, that’s not our fault! It’s these guys who did it, so talk to them!”

          • Excrubulent@slrpnk.net
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            5 months ago

            For the individual phone line worker yes, but as a system it’s an intentional layered diffusion of responsibility. The decision makers employ goons to tell you about their decisions and blame it on the “system” which is actually just a decision made higher up. You can get as angry as you want at the goons, they have no decision making power so the anger is likely to get nowhere. Even if you ask to talk to a manager, in most situations they’re only a middle manager and yet another layer of security for the person who’s actually screwing you.

  • ch00f@lemmy.world
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    5 months ago

    Even if it was free, opening an app to get water is bullshit.

    Edit: Let the record show, I was referring to the chilled water.

    • lud@lemm.ee
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      5 months ago

      It clearly says that you can push the button to get water.

      • Jessica@discuss.tchncs.de
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        5 months ago

        It “clearly” says, “USE APP TO ACCESS”, so no, you can’t just push the button. It has to verify your subscription first.

        • Okokimup@lemmy.world
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          5 months ago

          It only requires the app for chilled and filtered. The regular tap water is still available.

          • Jessica@discuss.tchncs.de
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            5 months ago

            @ch00f@lemmy.world said, “Even if it was free…” which implies he’s talking specifically about the paid button on the right and not the free button on the left.

            The implication being even if the chilled and filtered water was also free, having to open an app for the button to work would be bullshit.

            • milicent_bystandr@lemm.ee
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              5 months ago

              Meh, he says, “opening an app to get water.” I think there’s some fudging going on here.

              Water is available with no app.

              Certain processed water is offered with an app.

  • BranBucket@lemmy.world
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    5 months ago

    I feel that the majority of innovation occuring in modern capitalism is confined to two key areas:

    1. Regulatory capture and market control.

    2. New ways to mindfuck people into overpaying for goods and services.

  • InternetCitizen2@lemmy.world
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    5 months ago

    If this was downtown or at parks I can kinda see them providing something. Knowing this is likely at a university library or building its just removing access that was already there.

    • akilou@sh.itjust.works
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      5 months ago

      Fuck that. If it’s downtown or at a park the fucking municipality can afford $1.99/mo

      We need more public facilities. This privatization bullshit can kick rocks