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Joined 1 year ago
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Cake day: July 1st, 2023

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  • Forcing someone to use a different form of media to get acceptable support for your product is pretty bullshit. If I can sign up for, pay for, and use your product for years without a telephone, I shouldn’t suddenly be forced to use a phone to get support.

    Even if that might be the best solution at this point, it’s still garbage and something to justifiably complain about, especially considering it’s mildly infuriating we’re talking about.


















  • To be fair to the other side, it’s entirely possible (and even common) to have worked in a field for 20 years while learning completely incorrect things about it. Or learning nothing.

    People say things like “I’ve used a computer every day for 20 years, I think I know how it works” and then ask if they should “reboot the hard drive” and then they power cycle the monitor.