we live in hell

I don’t even understand the pitch? you have the disc playing, in your hands, your ownership, no buffering, no subscription required. and they’re saying…hey do you want a worse experience?

  • herrvogel@lemmy.worldEnglish
    6·
    11 个月前

    Where I live, it’s usual practice to get the vendor to send a team to your house to do the unboxing and installation of expensive TVs so it’s easier to deal with doa products and whatnot. When the guys came in to set up my LG oled, I watched in horror as they speed ran the setup wizard, checking all the boxes and giving my consent to every single tracking feature without even telling me anything. I had to go back and redo everything once they’d fucked off.

    • casual_turtle_stew_enjoyer@sh.itjust.worksEnglish
      1·
      11 个月前

      Part of me can’t believe that I’m saying this, but I really hope you filed a complaint just so the installation service provider can be informed that this is an issue and hopefully advise the installers that they should always seek customer input on that kind of thing, it shouldn’t add much time to the installation.

      I get that they’re just trying to get it done quickly, but customer service is paramount.