Hi,

I just bought a brand new LG Gram. For the 2 minutes that I used Windows, the speakers worked fine. Since I installed pop OS the speakers don’t work at all. I even tried reinstalling the whole entire OS and they still aren’t working.

Thanks in advance!

https://linux-hardware.org/?probe=e9f8c192f1

  • pnutzh4x0rAEnglish
    3·
    1 year ago

    This appears to be a common issue with the LG Gram. I found the following thread on the Linux Mint forums:

    https://forums.linuxmint.com/viewtopic.php?t=401957

    This lead me to an upstream bug report in the sof project (audio firmware):

    https://github.com/thesofproject/linux/issues/4363

    In this bug report, a user reported running a script that used the hda-verb command to configure the firmware worked around their issue and produced sound. Details about this script can be found on the Fedora forums here:

    https://forums.fedoraforum.org/showthread.php?331130-Fixing-ALC298-audio-(no-sound-from-speakers)

    Anyway, YMMV with this, but I guess this shows why buying hardware that supports Linux out of the box can make life easier. Good luck!

    • AmYisraelChai@lemmy.worldOPEnglish
      1·
      1 year ago

      Thank you so so so so much for all this research!!! But it’s not letting me move the file to /usr/local/sbin and I also don’t understand the step after that. Again, thank you so so much!!!

      • pnutzh4x0rAEnglish
        2·
        1 year ago

        You may need to use sudo to move the file there since it is a system directory.

        Otherwise, if you could provide a screenshot or a paste of the error, we may be able to help you further.

        • AmYisraelChai@lemmy.worldOPEnglish
          1·
          1 year ago

          Genius! I got it to move but I don’t understand the next step, and also the sound still isn’t working even though I pressed ‘run as program’.

          • pnutzh4x0rAEnglish
            2·
            1 year ago

            To test out the script, you can do sudo /usr/local/sbin/necessary-verbs.sh. See if that works.

            If it does, then I can explain about the Systemd unit.

              • pnutzh4x0rAEnglish
                2·
                1 year ago

                You probably need to install the package with the hda-verb command:

                sudo apt install alsa-tools

                After you do that, try to run the script again and see if it works.

                • AmYisraelChai@lemmy.worldOPEnglish
                  1·
                  1 year ago

                  The script worked ran this time but there’s still no sound. :-( Thank you so so so much though, I really appreciate your help! Let me know if you’ve got any other tricks up your sleeve ;-)

                  • pnutzh4x0rAEnglish
                    2·
                    1 year ago

                    Hmm. Unfortunately, if the script doesn’t work then you probably need a different set of verbs for your particular laptop model. I’m not really sure how to determine which verbs to use. Sorry :|

                    Actually, after a quick look, I found an entry on the Arch Linux Wiki:

                    https://wiki.archlinux.org/title/LG_Gram_16_2-in-1_2023

                    This says there might be a workaround here:

                    https://bugzilla.kernel.org/show_bug.cgi?id=212041#c14

                    It would be the same idea: download a script with a bunch of verbs, run the script, and see if the speakers work.

                    Perhaps one of the scripts in that comment will work for your laptop.