Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 year agoBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comexternal-linkmessage-square85fedilinkarrow-up1354arrow-down113
arrow-up1341arrow-down1external-linkBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 year agomessage-square85fedilink
minus-squareUriel238 [all pronouns]@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up16·1 year agoI’m interested in if the AI agent has the power to disseminate refunds or at least return authorizations. One of the things fascinating to me is that some of the problems humans are bad at handling (such as social engineering) AI tends to be even worse at.
I’m interested in if the AI agent has the power to disseminate refunds or at least return authorizations.
One of the things fascinating to me is that some of the problems humans are bad at handling (such as social engineering) AI tends to be even worse at.