I’m an Engineer. I am not customer facing. Put my pen back.
“Sorry, this job doesn’t seem like a good fit or healthy working environment. Have a good rest of your day”
I got a sales job offer on the spot by first highlighting the limited use of a single pen and without extra’s on hand its negative business impacts. Then stated I had tons of pens available in my car and positioned selling them at least 100, but recommended they acquire 1000+ as this prevents potential issues plus gets them a better deal. Pretty solid approach in my experience.
Selling is an art… and this is why I’m not in sales. I have absolutely no interest in trying to convince somebody to buy something.
True sales is just filling a need, sometimes the customer knows they need it but others are unaware of it. Good sales reps will not sell something unless it makes sense for everyone involved.
Sales has fuck-all to do with filling a need. Sales is the invention of problems for which the only solution is the liberal application of money.
Engineering is filling a need.
OK, so engineers provide their solution to a problem to end users for free? Engineers still need marketing and sales to further improve an invention as well as allow others to understand its use case.
Oh ok- good luck getting your little field/product/item out into the world all on your own…
Well, you’re clearly not an engineer.
Based on the way you’re attempting to “sell” the role of salesman, you don’t seem to have the skillset required for that role either.
Aspiring mid-level manager, perhaps?
No shitstain- I’m a pilot and don’t have anything to do with either engineering or marketing. I also run my own company. I’m also extremely welltraveled, educated, and experienced. Which is why I know that very obviously an engineer on his own is worthless. Any company without marketing is worthless.any company with only marketing and no product is worthless. Grow the fuck up.
Ok, Captain.
Just out of curiosity, where exactly did I say that salespeople aren’t important? I merely rejected the characterization that salespeople are problem solvers. They are not. Engineers solve the problem, salespeople convince customers that they have the problem.
Yea, I was never exactly in sales (Geek Squad in store employee is the closest I ever came) but I remember thinking everyone who was like lets get rid of commission in retail sales were very mislead. I still remember the difference in Sears employees in the 90s when I first got a PC and the salesman actually knew to look at the box of the game I was trying to buy and make sure it’d run on my PC before selling it to me. I also remember them knowing about the stuff they sold. This is because with commission, even in small towns you could make a career of it and you’d have actual experienced staff in the stores. As far as I could ever tell, the good salespeople wanted you to trust them, and not to just make a one time huge sale - they wanted you to come back again and again.
Once they all went to non-commission, I recall that being a “selling point” of the stores, but now all you had was a rotating cast of highschool and college summer workers who cared exactly as much as minimum wage paid them to care… i.e. not at all. And they occasionally became unable to even read the boxes they were “selling”. It turned them into less efficient cash register attendants.
Exactly, sales isn’t easy but customer retention makes the job easier. If a customer has a great experience, they tend to be repeat customers and even tell their friends. Word of mouth undoubtedly being the most effective marketing method makes non pushy sales the best approach for sure.
Step one: ask what the person’s use case is, then match it. It’s a standard interview trap to present this “sell this pen” thing as a test where the “potential customer” needs to prop up their window or poke a hole in a balloon or something stupid like that, just so they can turn down the people who hype up the writing capabilities. Always ask what they need first.
take the pen and leave. when they ask for the pen back, say it’s $10.
* teleports behind you with p3n and k1lls y0u * it’s nothing personnel kiddo
“No, it’s mine, go and buy one by yourself”
And now you’ve got a pen that you didn’t have at the start of the interview, and you’ve given capitalism a lesson of capitalism.
